Authenticus Terms & Conditions
Terms and Conditions
Welcome to Authenticus, Inc.. These Terms and Conditions ("Terms") govern your use of our services and form a binding agreement between you ("Client," "you," or "your") and Authenticus, Inc. ("Company," "we," "us," or "our"). By using our services, you agree to comply with and be bound by these Terms. Please read them carefully.
1. Services
We provide custom development services for visualization: 1:1 walkable floor plans, 2D and 3D floor plans, CAD revisions, interactive virtual tours, photorealistic site maps, renderings, animations, and Augmented, Virtual, and Mixed Reality. A credit card must be placed on file prior to service. It will only be charged upon your request or if the payment terms below are not met.
2.1 Upfront Payment
A non-refundable upfront payment of fifty percent (50%) of the total project cost is required to commence any work. The upfront payment secures your project slot, allowing us to begin resource allocation, initial planning, and project creation. Work will not begin until the upfront payment has been successfully processed and confirmed.
2.2 Balance Payment
The remaining fifty percent (50%) of the total project fee is due upon delivery. "Delivery" is defined as completion of the requested service and handover of the watermarked design file. We reserve the right to withhold final files (without watermark) until the remaining balance is paid in full.
2.3 Late Payments
Payments not received by the due date may have a late fee of 5% of the outstanding balance for every 7 days overdue. We may suspend or end services if payment is not received within 30 days of the due date.
2.4 Payment Methods
We accept payments via ACH, bank transfer, company check, credit card (Visa, MasterCard, Amex), or PayPal. All payments must be made in USD.
3. Cancellation Policy
3.1 Cancellation by Client
If you choose to cancel a project or service, the following applies:
Before Work Commences: If you cancel before any work has started and before the 50% upfront payment has been processed, no charge will be incurred. The 50% upfront payment is non-refundable once processed, as it covers initial administrative costs and preliminary work. No further payment will be due if cancellation occurs before delivery. After Delivery: Once the service or product has been delivered the full project cost is due, and no refunds will be issued.
3.2 Cancellation by Company
We reserve the right to cancel or terminate a project at any time if:
The Client fails to provide necessary information or feedback in a timely manner, hindering project progress. The Client breaches any of these Terms and Conditions. There are unforeseen circumstances that make it impossible or impractical to complete the project. In the event of cancellation by the Company (except due to Client breach), any portion of the upfront payment that exceeds the value of work already completed will be refunded to the Client.
4. Revisions and Scope Changes
Up to three (3) revisions to rendering selections are included at no additional cost. For the purposes of these Terms, a "revision" is defined as a non-structural change to a rendering, such as color adjustments, changes to material finishes, or minor visual edits that do not affect the fundamental layout, dimensions, or structure of the project. Any changes that alter the core layout, dimensions, or structure are not considered revisions and are instead classified as scope changes.
Additional revisions beyond the included three (3) or any scope changes requested by the Client after the initial agreement incur additional fees. Such requests require a new proposal and mutual agreement before commencing new work.
5. Intellectual Property
After full payment, the Client will own the intellectual property rights to the final deliverables created for them. We retain the right to use completed projects in our portfolio and for promotional purposes, unless otherwise agreed in writing.
6. Confidentiality
Both parties agree to keep confidential all proprietary and sensitive information exchanged during the project.
7. Limitation of Liability
Authenticus, Inc. will not be liable for indirect, incidental, special, consequential, or punitive damages. We are not responsible for any loss of profits, revenues, data, use, goodwill, or other intangible losses. This applies to (a) your access to or use of (or inability to use) the services; (b) any conduct or content of a third party on the services; or (c) unauthorized access, use, or alteration of your transmissions or content.
8. Governing Law
These Terms are governed by and construed and interpreted in accordance with the laws of the State of Texas. This applies regardless of the conflict of law principles.
9. Changes to Terms
We may modify these Terms and Conditions at any time. Changes take effect immediately upon posting on our website or upon providing notice. Your continued use of our services after any changes constitutes your acceptance of the new Terms.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
support@authenticusservices.com
By proceeding with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Authenticus, Inc.
July 21, 2025